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Landscape can also offer In-bound telemarketing services from either its Tokyo or Osaka call centers or both call centers simultaneously. This service is well suited to user help desk or customer support or service applications and is equally as well suited to data capture or data compiling projects. Using its database search-type entry system customers can be recognized and responded to almost without delay. |
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| ●Out-sourcing Cost
Reductions |
| The total cost to keep a call centers infrastructure up-and-running,
in addition to having full-time staff on the payroll can
be very burdensome. Overall costs can be much reduced
by outsourcing all functions. |
| ●Goal-oriented Fulfillment |
| Scripts that deliver
your marketing message, and efficient operational systems. |
| ●Effective Data Utilization |
| All customer data
can be pulled-up in real-time without keeping the customer
waiting. This extensive data can be updated in real-time
by the telemarketer adding to future marketing activity
capabilities. |
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| ●Various Inbound
Services |
| Able to fulfill ordertaking,
claims, customer service, reservations and ticket orders,
and seminar and event information. Landscape can be your
total marketing campaign fulfillment center with efficiency
and flexibility. |
| ●Company Request
Fulfillment |
| Company Prospectus,
Corporate Materials In-bound/Out-bound mail fulfillment |
| ●Public or Consumer
Hotline |
| Answering questions
or doing consultations for the general public or consumers |
| ●Customer Support |
| Answering product
or service questions and consultations |
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